Frequently Asked Questions

Submitting the Questionnaire

If you need phone assistance from the Department of Statistics, please see the Home page on the eCensus website.  In the lower right hand corner of the page, there is a section “Where can you get help?”


 

This shows the census hotline number as well as the help desk hours of operation during the Census period. 

 

Where can you get help?

Census Helpline: (441) 297-7761

Weekday Hours: 10:00 a.m. to 8:30 p.m (excluding public holidays)

Weekend Hours: 10:00 a.m. to 3:00 p.m

 

If you would prefer to send an email, instead of telephoning, please review the “Create Help Desk” tickets page in the tutorials.